Terms & Conditions

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Stephanie Smith trading as Eating Well Not Less, the owner and operator of this Website.

Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Stephanie Smith trading as Eating Well Not Less and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Stephanie Smith trading as Eating Well Not Less and accessing the Website in connection with the provision of such services.

Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference.

Availability of the Website and Disclaimers:

Any online facilities, tools, services or information that Stephanie Smith trading as Eating Well Not Less makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Stephanie Smith trading as Eating Well Not Less is under no obligation to update information on the website.
Whilst Stephanie Smith trading as Eating Well Not Less uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
Stephanie Smith trading as Eating Well Not Less accepts no liability for any disruption or non-availability of the Website.
Stephanie Smith trading as Eating Well Not Less reserves the right to alter, suspend or discontinue any part (or the whole) of the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the website unless it is expressly stated otherwise.

This Privacy Policy applies between you, the User of this Website, and Stephanie Smith, the owner and provider of this Website. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Any personal information that you share with us will be used and protected in accordance with GDPR.

For purposes of the applicable Data Protection Laws, Stephanie Smith is the "data controller". This means that Stephanie Smith determines the purposes for which, and the manner in which, your Data is processed.

Collecting of personal information:

We receive, collect and store any information you enter on our website or provide us in any other way (for example via telephone, email or any other means). In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details, feedback and personal profile.

We collect Data in the following ways:

data is given to us by you; and
data is collected automatically.

To the extent that you access the website, we will collect your data automatically, for example:

We automatically collect some information about your visit to the website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

We will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Use of data:

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, Data may be used by us for the following reasons (in each case, in accordance with this Privacy Policy):

To provide and operate our services;
internal record keeping;
improvement of our products/services;
to provide our users with ongoing customer assistance and technical support;
to be able to contact our visitors and users with general or personalised service-related notices and promotional messages within the remit of the obtain consent;
to create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we may use to provide and improve our services;
to comply with any applicable laws and regulations.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. For more information about Wix data privacy policy, click here.

Cookies:

Cookies are used to store information to improve the quality of your browsing experience and the services, and provide anonymous tracking data to third party applications like Google Analytics.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent you are enabling a better website experience and service. You may, if you wish, deny consent to the placing of Cookies; however certain features of the website may not function fully or as intended. To find more about cookies please click here.

Information storage and security

Eating Well Not Less is committed to keeping your personal data secure.

All data is managed electronically. If there are handwritten notes they are held only temporarily and remain anonymous until they are digitised and filed electronically. Any written notes will be safely destroyed.

Electronic information and personal data is held on a password protected device and stored in a GDPR compliant service (which requires a password protected login).

All service providers that are used to store or process information are GDPR complaint. These include:

Zoom conferencing software
Halaxy e-health record software
Google meeting software

Your rights

Under the General Data Protection Regulation (GDPR) you may request access to the data Eating Well Not Less holds, request to rectify data if it is inaccurate or incomplete; request to erase data; request to restrict our use/transfer/withdraw consent to our use of your data.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@eatingwellnotless.com.

It is important that the Data we hold about you is accurate and current.

Please keep us informed if your Data changes during the period for which we hold it.

In accordance with UK guidelines, health records are kept for 7 years from final contact. Removal of data requests from clients who have received one to one nutrition advice will be handled on an individual basis.

Links to Other Websites:

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites.

This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them

Changes to This Privacy Policy

Stephanie Smith reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations. You may contact Stephanie Smith by email at info@eatingwellnotless.com.